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Sawtooth software hosting error

Hi,

I already uploaded a survey to the Sawtooth Software servers, but I made some changes to my survey so I want to re-upload the survey. (I have not collected data yet.) When I do 'upload survey to surver' I get the following error:
 ERROR [AutoUploader]...: Cannot access a disposed object.
so it does not work.

How can I re-upload my survey to the server without deleting it?

Thank you in advance.
asked Oct 27, 2022 by Lisa (140 points)
Does this happen every time you try uploading?
commented Oct 27, 2022 by Walter Williams Gold Sawtooth Software, Inc. (23,405 points)
When I uploaded it for the first time, I had no problems. This is the first time I try to (re)upload my changes. It is also the first time I use the sawtooth software server. For previous studies, I used manual uploading.
commented Oct 27, 2022 by Lisa (140 points)
If you retry the upload, does the same error occur?
commented Oct 27, 2022 by Walter Williams Gold Sawtooth Software, Inc. (23,405 points)
Yes, I tried 3 times but the same error keeps occuring.
commented Oct 27, 2022 by Lisa (140 points)
Can you send me the log files to walt@sawtoothsoftware.com?
commented Oct 27, 2022 by Walter Williams Gold Sawtooth Software, Inc. (23,405 points)
I went home and tried again and now it works.
commented Oct 27, 2022 by Lisa (140 points)
That's great. Hopefully it was just a temporary issue, but let us know if you have problems again.
commented Oct 27, 2022 by Walter Williams Gold Sawtooth Software, Inc. (23,405 points)
Okay. Thank you!
commented Oct 27, 2022 by Lisa (140 points)

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