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respondent #

I am having the issue that multiple respondent numbers are the same.  Some of them are two digits and others are five.  What determines the respondent number as it is not based upon username, password, or date/time entered...?
asked Jun 1 by sallen Bronze (2,205 points)

1 Answer

0 votes
Hi Sallen,

The software assigns an internal respondent number in the order that a respondent enters the survey. What is the name of the column you are looking at? The respondent number assigned by Lighthouse Studio is called sys_RespNum. I have sometimes seen issues with respondent numbers when the user is hosting on their own servers. Are you self hosting?

Our support team can help answer questions like these. Feel free to contact us by emailing support@sawtoothsoftware.com or calling +1 801 477 4700.
answered Jun 1 by Christina Hubner Bronze Sawtooth Software, Inc. (1,825 points)