Have an idea?

Visit Sawtooth Software Feedback to share your ideas on how we can improve our products.

Error in Survey Log

Hi everyone,

I'm running a survey in China and I'm getting these errors (multiple occasions):

1:
Error
Cannot insert into survey_log table. [ID: 332]
System Error:
Can't locate object method "prepare" via package "0" (perhaps you forgot to load "0"?) at /kunden/homepages/7/d659675886/htdocs/Lighthouse/DUCBSCN21/cgi-bin/authlib9_10_0.pl line 17.
Form Input:
hid_s=>Av8AABjMy3hMNeQaVDOZxoAIgScvAAAAKOD4SHsE1iJlAaDquDy1FSrg-k5-B9QqZgWh_qw5uBUJ9edIYHGxWRZg2oiyOa0X1021调查问卷
Lighthouse Studio Version:
9.10.0
IP Address:
39.144.101.172
User Agent:
Mozilla/5.0 (Linux; U; Android 10; zh-cn; V2031A Build/QP1A.190711.020) AppleWebKit/533.1 (KHTML, like Gecko) Mobile Safari/533.1


___________
2:

Error
Page link is invalid: Av8AABjMy3hMNeQaVDOZxoAIgScvAAAAKOD4SHsE1iJlAaDquDy1FSrg-k5-B9QqZgWh_qw5uBUJ9edIYHGxWRZg2oiyOa0X1021调查问卷 [ID: 304]
Form Input:
hid_s=>Av8AABjMy3hMNeQaVDOZxoAIgScvAAAAKOD4SHsE1iJlAaDquDy1FSrg-k5-B9QqZgWh_qw5uBUJ9edIYHGxWRZg2oiyOa0X1021调查问卷
Lighthouse Studio Version:
9.10.0
IP Address:
39.144.101.172
User Agent:
Mozilla/5.0 (Linux; U; Android 10; zh-cn; V2031A Build/QP1A.190711.020) AppleWebKit/533.1 (KHTML, like Gecko) Mobile Safari/533.1


What do these mean?

Best,
Kathrin
asked May 26, 2021 by Kathrin (435 points)
Hm, this is a little interesting because the hid_s variable is a system thing and shouldn't have Chinese characters in them. It makes me think that something is trying to follow the survey link, maybe some type of bot or something?  Is that the full error log or is there anything else that would indicate if it's a particular respondent number?

Your solution to the original question

Please only use this to answer the original question. Otherwise please use comments.
Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:

To avoid this verification in future, please log in or register.
...