I have a survey in English (Lighthouse 9.6.1).
I exported all text blocks via Lighthouse’s Translation function (*.xlsx).
Then, I translated everything to German, which often includes characters such as "ä", "ö", and "ü".
The problem is, that after reimporting to Lighthouse, these characters are not displayed correctly. For example, an "ä" is displayed as "Ã¤".
Even worse, there is no way to change the appearance, since in Lighthouse's UI it’s still displayed correctly as a "ä".
It seems as the import function has changed something in the general interviewing settings.
Could you please provide me help on this topic?
Many thanks in advance!