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HB error showing wrong number of respondents

Hi Guys,

We've had an issue with a couple of unrelated projects lately.

After a HB run (where it appears everything is going fine), the result seems to only include 5 respondents, despite there being several hundred in there initially and during the run.

The HB summary sheet will state 5 respondents, but the settings summary will show the correct number of respondents.

If we then run the HB again this issue doesnt seem to re-occur, but thought it was worth mentioning incase this might be a bug.


asked Feb 19, 2019 by djtindall Bronze (600 points)
edited Feb 19, 2019 by djtindall

1 Answer

0 votes
Thanks Dean. We have discovered this display issue in internal testing and the fix will be released in the next version of Lighthouse Studio.

Thank you!
answered Feb 19, 2019 by Jon Heaton Gold Sawtooth Software, Inc. (10,280 points)