I have created a maxdiff survey in the Sawtooth software SSI Web. I used this survey to do a paper and pencil survey and I created a CSV file (with the answers) and uploaded this in the 'accumulate paper and pencil data' under 'field'.
I now want analyse the data doing HB and counting analysis. However if I go to analysis, and click on: estimate maxdiff scores, I always receive the comment: 'no respondents or sets were included'.
What do I need to do?