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object reference not set to an instance of an object error when printing

I've just updated to 9.5.2 and I've just gone to print the survey and i'm getting the above error.  It printed with no errors before I updated the software.  Can anybody help?!
asked Oct 26, 2017 by anonymous

2 Answers

0 votes
That looks like a possible bug. Would you please send your study files to support@sawtoothsoftware.com so we can take a look?

answered Oct 26, 2017 by Jon Heaton Gold Sawtooth Software, Inc. (10,380 points)
Hi Jon,

Thank you for your help. I've sent them over.  Fingers crossed it's a simple fix.
I was able to reproduce the problem and we are looking into it.  I will let you know as soon as we know what's going on and if there is a way around it before a fix is available.
0 votes
Thank you for reporting this.  The Sawtooth Script function SetValue causes  this error to be displayed if printing a study to PDF or HTML.  Send me an email and we can get you a patch.


answered Oct 26, 2017 by Justin Luster Silver Sawtooth Software, Inc. (7,775 points)