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Losing data at Sawtooth Hosting

Dear All,

When i upload data to the server, i have completed 10 respondents but when i download from server i got only 8 respondents and sometime did not get any data. Why? Do you any solution?

I have using OfflineSurvey CAPI.
asked Mar 6, 2017 by Saroeun

1 Answer

0 votes
Please contact us at support@sawtoothsoftware.com and we can take a closer look.

answered Mar 6, 2017 by Jon Heaton Gold Sawtooth Software, Inc. (10,280 points)